Privacy Policy

Eclipse Alternative Energy Solutions (Pty) Ltd
Last updated: November 2025

1. Introduction

Eclipse Alternative Energy Solutions (Pty) Ltd (“Eclipse AES”, “we”, “our”, “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA) and the Promotion of Access to Information Act, 2 of 2000 (PAIA).

This Privacy Policy explains how we collect, use, share, and safeguard your information, and outlines your rights under these laws.
It also serves as our PAIA Manual, setting out the process for requesting access to our company records.

2. Purpose of This Manual

This Manual helps the public to:

Understand what company records are available without a formal PAIA request.
Learn how to request access to other records.
Find contact details of our Information Officer.
Understand how Eclipse AES processes personal information under POPIA.
View the security measures in place to protect personal data.

3. Contact Information

Information Officer:
Cornelia van Niekerk
📧 cornelia@eclipseaes.co.za

Head Office:
80 Atlanta Crescent, Framesby Extension, Port Elizabeth, South Africa
📍 www.eclipseaes.co.za

4. Guide on How to Use PAIA

The Information Regulator has published a PAIA Guide explaining how to exercise your right of access to information.
You can download it at https://inforegulator.org.za or request a copy from our Information Officer.

5. Records Automatically Available

The following records are publicly accessible without a PAIA request:

Company profile, vision, and mission
Solar and energy products and services
Team details and credentials
Product catalogues and brochures
Contact details and service area information

6. Records Available by Law

Eclipse AES maintains records required under:

Companies Act, 2008
Income Tax Act, 1962 and VAT Act, 1991
Labour Relations Act, 1995 and Basic Conditions of Employment Act, 1997
Occupational Health and Safety Act, 1993
Consumer Protection Act, 2008
National Energy Act, 2008 and Electricity Regulation Act, 2006

These include incorporation documents, employee records, tax filings, compliance reports, and financial statements.

7. Categories of Records Held

Eclipse AES holds information related to:

Corporate and governance records
Financial and accounting data
Human resources and employment records
Client and project documentation
Compliance and safety information
Marketing and communication materials
IT and cybersecurity records
Procurement and supplier documentation

8. Processing of Personal Information

8.1 Purpose

We process personal information to:

Provide solar energy products and services
Manage projects, billing, and client communications
Fulfil legal and regulatory obligations
Manage employees, suppliers, and contractors
Maintain internal records and security

8.2 Categories of Data Subjects

Clients: Contact and identification details, contracts, invoices, project data
Employees: Personal, employment, and payroll details
Suppliers: Business and financial information
Visitors: CCTV and access records

8.3 Recipients of Personal Information

Data may be shared with:

Regulatory bodies (e.g., SARS, CIPC, NERSA)
Banks, auditors, and accountants
Approved contractors and IT service providers
Insurers and advisors

8.4 Transborder Flow

No personal information is transferred outside South Africa.

8.5 Security Measures

Eclipse AES uses strict safeguards, including:

Restricted access and password protection
Secure file storage and encryption
Firewalls and antivirus protection
Regular data backups
Confidentiality agreements and staff training

9. Availability of This Manual

This manual is available:

On our website: www.eclipseaes.co.za
At our head office for public inspection during business hours
Upon written request to the Information Officer (a prescribed fee may apply)

10. Updating of This Manual

This policy and manual are reviewed regularly.
Last updated by: Cornelia van Niekerk, Information Officer (November 2025).